SHIPPING POLICY

Last Updated February 09, 2019 - Important Information, please read carefully

Domestic Shipping

National Zone 1 - Peninsula and Balearic Islands

Rate Cost Expected Arrival
Standard 6,00€ 1 to 3 Business Days
Over 60 € Free 1 to 3 Business Days
Store Pickup  Free 24 Hours


National Zone 2
 - Canary Islands Ceuta and Melilla

Rate Cost Expected Arrival
National 2  Standard  20,00€ 3 to 7 Business Days

Europe Shipping

Europe Zone 1  Andorra, Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Poland, Portugal, Sweden, Switzerland and United Kingdom.

Rate Cost Expected Arrival
Europe 1  Standard  15,00€ 2 to 5 Business Days
Europe 1  Over 150€ Free 2 to 5 Business Days

 Europe Zone 2 - Rest of Europe

Rate Cost Expected Arrival
Europe 2  Standard  20,00€ 2 to 5 Business Days

Worldwide Shipping

Worldwide Zone 1  USA and Canada

Rate Cost Expected Arrival
Worldwide 1  Standard 35,00€ 5 to 10 Business Days


Worldwide Zone 2
  Rest of The World

Rate Cost Expected Arrival
Worldwide 2  Standard  50,00€ 5 to 10 Business Days

 

In Store Pickup

We offer In-Store Pickup as an option for our local customers. To request this service, simply select In-Store Pickup as a shipping option at Checkout. All the deliveries will be placed at SP Wokshop Girona, Within 24 hours. To pick up your purchase bring a copy of your order, and a photo ID to our store. 


If you want to pick up your order at our Platja d'Aro store please contact us.
Orders will be held for 7 days.

 

Exchanges, Returns and Refunds

You can place a return within 14 days of their original shipment date.  To be eligible for a refund, items must be in same a new condition.  Refunds will be charged back to the original form of payment used for your purchase. The Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.  

 

Shipping and Handling

Orders placed Monday through Friday by 15:00h GTM+1 ( excluding holidays) are shipped the same day. If you place an order after 15:00h GTM+1  or holidays will be shipped the next business day. Orders placed Saturday and Sunday will ship out the following Monday ( excluding holidays). Please note: at this time Saturday delivery is not available. 

 

Notice

Regardless of the service you choose, you may be responsible for import duties and taxes on your international order. In addition, some orders may experience customs delays. Unfortunately, we have no control over these charges or delays and cannot predict what they may be. We suggest that you contact your local customs office for additional information. 

Please check that the package is in good condition when the carrier delivers the order before signing. It is not, make him write it down on the delivery note otherwise, you wouldn't be able to claim it. 

Please note transit times above are not necessarily guaranteed.