Privacy Statement 

Last Updated February 09, 2019 - Important Information, please read carefully

In compliance of the Organic Law 15/1999, of December 13, Protection of Personal Data, we inform that the information provided in www.spworkshop.es will be treated confidentially and may become part of an automatic data base owned by SP Workshop.

Thank you for choosing to be part of our community at SP Workshop ( “company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you hace any questions or concerns about our policy, or our practices with regards yo your personal information, please contact us at info@spworkshop.es

When you visit our website https://spworkshop.es/, and use our services, you trust us with your personal information. We take privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you to take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Sites and our services.

This privacy policy applies to all information collected through our website (such us https://spworkshop.es/) and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as “Sites”)

Your personal data may be used for billing and shipment of the product, as well as for sending commercial offers and customer information

Please red this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.


 

What we do with your information? 

Personal information you disclose to us

In short: We collect personal information that you provide to us such as name, address, contact information, passwords and security data and payment information.

We collect personal information that you voluntarily provide to us when registering at the Sites expressing an interest in obtaining information about us or our products and services, when participating in activities on the sites ( such as posting messages in our online forums or entering competitions, contests or giveaways) or otherwise contacting us.

The personal information that we collect, depends on the context of your interactions with us and the Sites, the choices you make and the products and features you use. The personal information we collect can include the following:

Name and contact data When you purchase something from our store, as part of the buying and selling process, we collect personal information you give us such as your name, email, address, postal address, phone number an other similar contact data.

Credentials. We collect passwords, hints, and similar security information used for authentication and account access.

Email marketing. With your permission, we can send you emails about our store, new products and other updates.

Payment Data. We collect data necessary to process your payment if you make purchases, such as your payment instrument number ( such as credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor and you should review its privacy policies and contact the payment processor directly to respond your questions.

All the personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information - such as IP address and/or browser and device characteristics - is collected automatically when you visit our Sites.

We automatically collect certain information when you visit, use or navigate the Sites. This information does not reveal your specific identity ( like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Sites and other technical information.

This information is primarily needed to maintain the security and operation of our Sites, and for our internal analytics and reporting purposes. Like many business, we also collect information through cookies and similar technologies you can find more information about them in our cookies policy

Information collected from other sources

In Short: We may collect limited data from public databases, marketing partners, and outside sources.

We may obtain information about you from other sources, such as public databases, joint marketing partners, as well as from other third parties. Examples of the information we receive from other sources include: social media profile information; marketing leads and search results and links, including paid listings ( such as sponsored links).


 

Consent

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to deny it.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@spworkshop.es or write us at: SP Taller Carrer Joan Maragall 34, Girona, CT, 17002, Spain. 


 

How do we use your information?

In Short: We process your information for purposes based on legitimate business interest, the fulfilment of our contact with you, compilance with our legal obligations and/or your consent.

We use personal information collected via our Sites for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests (“Business Purposes”), in order to enter into or perform a contact with you (“Contractual”), with your consent (“Consent”), and /or for compliance with our legal obligations (“Legal Reasons)”. We indicate the specific processing grounds we rely on the next to each purpose listed below.

We use the information we collect or receive:

To facilitate account creation and login process. If you choose to link your account with us to a third party account *(such as your Google or Facebook account), we use the information you allowed to collect from those third parties to facilitate account creation and login process.

To send you marketing and promotional communications. We and/or our third party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time ( see the “What are your privacy rights” bellow). 

To fulfill and manage you orders. We may use your information to fulfil and manage your orders, payments, returns and exchanges made thought the Sites.

To post testimonials. We post testimonials on our Sites that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and testimonial. If you wish to update, or delete your testimonial, please contact us at info@spworkshop.es and be sure to include your name, testimonial location, and contact information.

Request Feedback. We may use your information to request feedback and to contact you about your use of our Sites.

To protect our Sites. We may use your information as part of our efforts to keep our Sites safe and secure ( for example, for fraud monitoring and prevention).

For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Sites, products, services, marketing and your experience.


 

Will your information be shared with anyone?

In Short: We only share information with your consent, to comply with laws, to protect your rights or to fulfil business obligations.

We may process or share data based on the following legal basis:

Consent. We may process your data if you have given us specific consent to use your personal information in a specific purpose.

Legitimate Interests. We may process your data when it is reasonably necessary to achieve our legitimate business interests

Performance of a Contact.  Where we have entered into a contact with you, we may process your personal information to fulfil the terms of our contact.

Legal Obligations. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena ( including in response to public authorities to meet national security or law enforcement requirements).

Vital Interest: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and ilegal activities or as evidence in litigation in which we are involved.

More specifically, we may need to process your data or share your personal information in the following situations:

Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected their parties to use tracking technology on the Sites, with will enable to them to collect data about hoe you interact with the Sites over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent or trade any of your information with their parties for their promotional purposes.

Business Transfers. We may share or transfer your information in connection with or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Business Partners. We may share your information with our business partners to offer you certain products, services or promotions.


 

Who will your information be shared with?

In Short: We only share information with the following third parties

We only share and disclose your information with the following third parties. We have categorized each party so that you may be easily understand the purpose of our data collection and processing practices. If we hace processed your data based on your consent and you wish to revoke your consent, please contact us.

  • Communicate and Chat with users: Live Chat and Mailchimp
  • Content Optimisation: Google Site Search
  • Invoice and Billing: Apple Pay, Paypal, Stripe and Google Wallet
  • Social Media Sharing and Advertising: Facebook social plugins, Pinterest social plugins, Google+ social plugins, Twitter social plugins and Tumblr social plugins
  • User Account Registration and Authentication: Mailchimp OAuth2
  • Web and Mobile Analytics: Google Analytics
  • Website Hosting: Shopify
  • Website Testing: Google Play Console

 

Third Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


 

How long do we keep your information?

In Short: We keep your information for as necessary to fullfil the purposes outlined in this privacy policy unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law ( such as tax, accounting our other legal requirements ). No purpose in this policy will require us keeping your personal information for longer than the period of time in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will wither delete or anonymise it, or if this is not possible ( for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate ir form any further processing until deletion is possible.


 

How do we keep our information Safe?

In Short: We aim to protect your personal information thought a system of organisational and technical security measures.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

We have implemented appropriate technical an organisational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Sites is at your own risk. You should only access the services within a secure environment.


 

Do we use cookies and other tracking technologies?

In Short: We may use cookies an other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies ( like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out on our Cookie Policy

 


 

Do we collect information from minors?

In Short: We do not knowingly collect data from the market to children under 18 years of age.

By using the Sites, you represent that you are at least the age of majority in your state or province of residence, or that you are the parent or guardian of such minor and consent to such minors dependent’s use of the Sites.

We do not knowingly solicit data from or market to children under 18 years of age. If we learn that personal information form users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we hace collected from children under age 18, please contact us at info@spworkshop.es

 


 

What are your privacy rights?

In short: In some regions, such as the European Economic Area, you have rights that allow you greater access to and control over your personal information. You may review, change or terminate your account at any time.

In some regions ( like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information , (ii) to request ratification or erasure; (iii) to restrict the processing of your personal information; an (iv) if applicable, to data portability, in certain circumstances, you may also have the right to object the processing of your personal information. To make such a request, please use the contact details provided bellow. We will consider and act upon any request in accordance with applicable data protection laws.

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of processing before its withdrawal.

If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.html

Account information

If you would at any time like to review or change the information in your account or terminate your account, you can contact us using the contact information provided.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with the legal requirements.

Cookies and similar technologies

Most web browser are set ti accept cookies by default. If you prefer, you can usually chose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Sites. To opt-out of interest based advertising by advertisers on our Sites visit http://whataboutads.info/choices/

Opting out of email marketing

You can unsubscribe fro our marketing email list at any time by clicking on the unsubscribe link in the emails that we sen or by contacting us using the details provided below. You will then be removed from the marketing email list - however, we will still need to send you service-related emails that are necessary for the administration and use of your account. To otherwise opt-out, you may access your account settings and update your preferences.


 

Controls for do-not-track features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal you privacy preference not have data about your online browsing activities monitored and collected. No uniform technology standard for recognising an implementing DNT signals has been finalized. As such, we do no currently respond to DNT browser signals or any other mechanisms that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

 


 

Do California residents have specific privacy rights?

In Short: Yes, if you are resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code section 1798.83, also known ad the “Shine the Light” law, permits our user who are California residents to request an obtain from us, once a year and free of charge, information about categories of personal information ( if ant) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the Sites, you have the right to request removal of unwanted data that you publicly post on the Sites. To request removal of such data, please contact us using the contact information provided bellow, and include the email address associated with your account an a statement that you reside in California. We will make sure the data is not publicly displayed on the Sites, but please be aware that the data may not be completely or comprehensively removed from our systems.


 

Do we make updates to this policy?

In Short: Yes, we will update this policy necessary to stay compliant with relevant laws.

We reserve the right to modify this privacy policy at any time, so please review it frequently.

Changes and clarifications will take effect immediately upon their posting on the website. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this policy, we will notify you that it has been updated by prominently posting a notice of such changes or by directly sending you a notification , so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

 


 

How can you contact us about this policy?

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our our Privacy Compliance Officer info@spworkshop.es or by post mail to SP Workshop

[Re: Privacy Compliance Officer]

[Carrer Joan Maragall 34, Girona, CT, 17002, Spain]